Delete Your Account
You have the right to delete your AÖF Cepte account and all associated data at any time.
All your personal data, progress, and content are permanently deleted from our servers.
Account deletion is processed immediately — no waiting period required.
Our deletion process is designed for complete data erasure under applicable privacy regulations.
Contact us at aesolutionsllc01@gmail.com and we'll handle the deletion for you.
1. How to Delete Your Account
You can delete your account directly from within the AÖF Cepte app by following these steps:
- Open AÖF Cepte on your device
- Go to Settings (gear icon)
- Tap on Profile
- Scroll down and tap Delete Account
- Confirm the deletion when prompted
The deletion process begins immediately after confirmation and cannot be undone.
2. What Gets Deleted
When you delete your account, the following data is permanently removed:
2.1 Local Data (On Your Device)
| Data Type | Description |
|---|---|
| Question answers | All your saved answers and selections |
| Bookmarks | All bookmarked questions |
| Exam results | All exam scores and history |
| Study events | Calendar study sessions and events |
| Exam sessions | All practice exam session data |
| Answer history | Complete history of your answers |
| Preferences | All app settings and configurations |
| Notifications | All scheduled reminders and alarms are cancelled |
2.2 Cloud-Stored Data
| Data Type | Description |
|---|---|
| User documents | Your cloud-synced progress and user data |
| Discussion comments | All comments you posted in discussions |
| User profile | Your display name, bio, department, and photo |
| Question reports | Any question reports you submitted |
| Sign-in account | Your app sign-in account is deleted |
3. What Is Not Affected
The following are not affected by account deletion:
- Google Account — Your Google account is not deleted. You only signed in with it; we do not manage it.
- Google Play purchases — Purchase history is managed by Google Play, not AÖF Cepte. To manage subscriptions, visit Google Play Subscriptions.
- Usage insights — Anonymized usage insights are retained under default retention policies (typically 14 months) and cannot be attributed to you after account deletion.
4. Alternative Deletion Request
If you are unable to delete your account from within the app (e.g., you cannot sign in or the app is uninstalled), you can request account deletion by contacting us directly:
We will process your request within 7 business days and send you a confirmation email once deletion is complete.
5. Important Notes
- After deletion, you will be signed out and a new anonymous session will be created.
- You can create a new account at any time by signing in with Google again, but your previous data will not be restored.
- If you have an active premium subscription, please cancel it via Google Play before deleting your account to avoid being charged.